Our Vision and Mission
Our Vision
To save our customers time by providing them with intuitive property management software products and delightful customer experiences.
Our Mission
To build a suite of useful software products for managers, residents, tenants, and students that save them time; to truly understand their pain points and provide them with valuable end-to-end solutions; and to earn their trust for a lifetime.
OUR Values
Our values guide our business, employees, products, and services.
As our company continues to evolve and grow, these six values remain constant.
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create customer success
Care about our customers. Help them succeed. Get to know them, support them, and empower them to master our software products and solutions.
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work hard and Smart
Maximize production by working smarter, not harder. Strive for work-life balance. Focus on becoming better, continuous improvement, and personal/professional enrichment.
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listen first, speak second
Master the art of active listening to coworkers and customers. After you've carefully listened ... say things that are (THINK) True, Helpful, Inspiring, Necessary, and Kind.
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be passionate & have fun
Passion breeds success, and fun breeds happiness. Both are essential ingredients to our company culture, service philosophy, and relationships with each other.
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The Golden Rule
The Golden Rule is the principle of treating others as one would wish to be treated oneself. In other words, don’t screw customers or bull#@!% each other. Enough said.
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Innovation & Ingenuity
Embrace innovation and ingenuity. Be clever, resourceful, and skillful in our approach to work, product development, problem solving, and customer support.
Our history
PropertyBoss Solutions has a long and interesting past. The founder and co-owner, James Clanton, worked for Fluor Daniel for 18 years as a software developer, writing logistics software for airports in Saudi Arabia before there was any real technology infrastructure. Also, while with Fluor, he wrote a Computerized Maintenance Management Software (CMMS) which was sold to oil refineries and other large process manufacturers.
In 1995, he started helping his wife who was consulting with some property management groups using Quick Books. To help her, he spent nearly two years writing a new PC-based property management software. Along the way he realized that nearly 80% of a marketable software product had been created.
James took what he calls “A Field of Dreams Leap of Faith – If I sell it, they will come” and decided to team up with several investors to introduce his property management software. He attended various trade shows and ended up selling several copies to companies that PropertyBoss Solutions counts as happy customers 14 years later.
Using these wins as leverage, Clanton received the investment capital he needed to start his property management software company.
PropertyBoss Solutions went through several iterations between 1999 and 2003 before James met Michael Mino, an already successful entrepreneur and adjunct professor at Clemson University. Together, James and Michael obtained all the intellectual rights to the PropertyBoss software and formed a partnership that continues to offer the best and highest value property management software in the industry.
Our headquarters are located in beautiful Greenville, South Carolina, voted one of the best cities to live in, as well as one of the top ten historic downtowns in the US. Home to some of the biggest corporations in North America including the BMW manufacturing plant, Michelin North America, and Hubbell Lighting. Greenville boasts a thriving economy, unparalleled entertainment and restaurants, while still retaining its southern charm.
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